| Action | Supported |
|---|---|
| List and filter incidents | Yes |
| Retrieve incident details | Yes |
| Find historically similar incidents | Yes |
| Read on-call handoff summaries | Yes, requires organization-wide visibility |
| Create incidents | Yes, with write access |
| Update supported incident fields | Yes, with write access |
| Retained in Falconer | Yes, in conversation history and workflow output |
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Rootly integration
Rootly knowledge base integration. Another payment incident? Falconer finds similar records and checks the handoff against past postmortems.
Overview
Falconer is an AI knowledge base that writes and updates your docs as your code changes.
Learn from Rootly incident records and on-call handoffs using your code, postmortems, and service docs. Falconer helps investigate recurring problems, prepare handoffs, and turn incident lessons into response guidance.
What Falconer can do with Rootly
What you can ask
Find similar Rootly incidents and summarize the lessons in their postmortems.
Explain the service affected by this incident using our code and architecture docs.
Prepare an on-call handoff using Rootly incidents, response notes, and relevant runbooks.
What should we add to our troubleshooting docs based on this incident's resolution?
Works best for
Incident commanders and on-call teams reviewing incident ownership and history.
Setup
Open Integrations → Personal, choose Rootly, and complete OAuth authorization. Rootly's access requirements specify organization-wide visibility for handoff summaries and shift metrics.
FAQFrequently
Frequently
asked questions
What AI tool uses past incidents to inform incident response?
Falconer connects Rootly incident records and handoff information with your team's postmortems and response docs. Use it to research similar failures, prepare handoffs, and bring previous lessons into an investigation.
Can Falconer compare incidents with Rootly?
Yes. Falconer can find historically similar incidents and compare them with your postmortems. It treats similarity as an investigation lead, not proof of a shared cause.
Can Falconer see every Rootly incident?
No. Falconer follows the connected account's incident visibility. A team-restricted connection does not provide organization-wide access.
Can Falconer change anything in Rootly?
Yes. Falconer can create incidents and update supported incident fields. What it can change depends on the connected account's access.
